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Q: What types of properties do you manage?
We manage residential blocks, mansion blocks, new build developments, period conversions, single-lets, multi-lets, HMOs, shared houses, and PRS schemes across London and Kent.

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Q: Do you manage small blocks or just large developments?
We specialise in small to mid-sized blocks, conversions, and estates — the type of developments larger agents often overlook.

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Q: Do you support RTM or RMC-run buildings?
Yes. We work with RTM companies, RMCs, and freeholders, tailoring our services to your legal structure and goals.

 

Q: Can you take on buildings with previous management issues?
Yes. Many clients come to us after problems with communication, fees, or compliance. We’ll review everything and put a plan in place to get back on track quickly.

 

Q: Can you help us switch from our current managing agent?
Absolutely. We regularly help RTM directors, RMCs, and landlords replace poor-performing agents. We guide you through the process, liaise with your outgoing agent, and ensure a smooth, compliant handover.

 

Q: How quickly can you take over management?
We can start onboarding as soon as you appoint us. A full transition usually takes 4–6 weeks, depending on how quickly information is passed from your current agent.

 

Q: What areas do you cover?
We provide management in London and Kent, including Croydon, Greenwich, Bromley, Lewisham, Maidstone, Medway, Dartford, and beyond.

 

Q: What makes you different from larger agents?
We specialise in smaller and mid-sized developments. Our clients benefit from a dedicated contact, fixed transparent fees, and proactive communication, without the bureaucracy of big firms.

 

Q: How do your fees work?
We charge a clear fixed monthly fee per unit, with transparent pricing for additional services. No commissions or hidden extras.

 

Q: Do you charge commission on works or insurance?
No. Our fees are fixed and transparent, you’ll never face hidden charges.

 

Q: How do you handle service charge budgets?
We create realistic budgets, consult with landlords and directors, and provide transparent financial reporting.

 

Q: Do you offer 24/7 emergency cover?
Yes. Our service includes a 24/7 out-of-hours emergency response for complete peace of mind.

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